Returns

Returns

If you’d like to return something for a refund or exchange please email us at [email protected] within 7 days of receiving your order and return it to us within 14 days to:

Venner
200 Francis Road
London
E10 6PR.

It would be really helpful to us if you could let us know too the reason for returning an item.

For a refund products must be returned in their original condition and packaging, you'll need to cover the cost of return postage unless the item is faulty. Earrings for pierced ears are non-returnable for hygiene reasons.