Delivery

We currently offer the following services for online orders:

Click & Collect 7 days a week from our shop at 200 Francis Road E10 6PR
Monday - Saturday 10-4
Sunday 10-3

Please order online and we'll email to let you know as soon as your order is ready to collect. Please remember to wear a mask when picking up your order. 

Local, next working day delivery 5 days a week Monday-Friday:
- To E10 postcodes (free).
- Zero emission courier delivery to E11 & E17 postcodes (£3.50 or free for orders over £20).

1st class Royal Mail UK wide (between £1 and £3.50, free for orders over £20):
- Greeting cards and postbox gifts posted the next working day.
- Larger parcels posted at the post office twice a week, on Tuesdays and Fridays (order by the end of the day before).

We currently only ship to the UK.

Damaged or faulty items
If your order contains damaged or faulty items please let us know within 2 days of receiving your delivery and we’ll arrange a refund or replacement.  Please take photos of any damaged packaging and the product, keeping both until we’ve let you know whether or not they should be returned to us.

Lost items
If your order hasn’t been received within 10 days please email us [email protected].  If an item is sent back to us because it couldn’t be delivered we may charge additional postage for it to be re-sent.