Delivery

We currently offer the following services for online orders:

Click & Collect 7 days a week from our shop at 200 Francis Road E10 6PR
- This service is free.
- Collection times Monday - Saturday 10-5; Sunday 10-4.

Please order online and we'll email to let you know as soon as your order is ready to collect. Please remember to wear a mask when picking up your order. 

Local, next working day delivery 5 days a week Monday-Friday:

- To E10, E11 & E17 postcodes by bicycle courier or us on foot.
- £4.00 or free for orders over £30.
- Order by 4 p.m. for next working day delivery.

1st class Royal Mail UK wide 
- Orders placed by 4p.m. are packed and posted next working day.
- From £1 for greeting cards to £4.00 for larger items or free for orders over £30. 

We currently only ship to the UK.

Damaged or faulty items
If your order contains damaged or faulty items please let us know within 2 days of receiving your delivery and we’ll arrange a refund or replacement.  Please take photos of any damaged packaging and the product, keeping both until we’ve let you know whether or not they should be returned to us.

Lost items
If your order hasn’t been received within 10 days please email us [email protected].  If an item is sent back to us because it couldn’t be delivered we may charge additional postage for it to be re-sent.